The Most Trusted Partner In The Eyes Of Customers—QGM

Nothing can be compared with the customer's trust! 

Recently thanks letters from South Korea and Indonesia customers keep coming to our company. The letters express gratitude and sincere praise to the high-performance operation of our machines and also the thoughtful service offered by our company, showing the willingness to maintain long-term cooperative relationship with us.

 

The thanks letter mentions that,

“We have received many orders from our customers as our products are the most suitable for their purposes due to precise dimension and high compressive strength. In view of QGM’s great effort, we would like to appreciate the Chairman of QGM Mr. Fu Bing Huang and his staff who has done so much help from beginning We hope that QGM will continue to favor us their support and we look forward for a long-term cooperation. ”

 

Facing customers’ praise, the salespeople and after-sales technicians hold the modest attitude that, “Actually we didn’t do anything special but try our best to offer good service to customers in accordance with our company's system and standard. It’s our duty, and we just keep doing our part.”

 

The “duty” mentioned by the technician matches our service philosophy “professional focus and dedication” that has been put into every small part of daily work. We have strict and specific requirement on service speed, spare parts supply, service personnel training and the professionalism of our sales team to provide better service and professional guidance to our customers.

 

That “we provide integrated solutions for block making with service and quality” is the core value of our company, which has been put into practice all along as thanks letters and praise from our customers keep coming to us. The excellent service we offer and the enviable feedback from customers result from all Quangong people’s full understanding and absolute recognition of Quangong culture. The pursuit of service and profession already turning into the faith of Quangong people is the exact secrete behind the customer service.